Help Centre
Find answers to your questions and get the support you need
👥For Customers
Customer guides and FAQs
🏭For Suppliers
Supplier onboarding and management
💳Payments & Billing
Payment processing and billing
📋Policies & Legal
Terms, privacy, and legal information
Recent Articles
How to Join as a Supplier
Step-by-step guide to registering, getting verified, and starting to receive leads as a Beffer supplier.
Payment and Merchant of Record
Who is the merchant of record, how Stripe Connect processes payments, and what protection you get.
GDPR and Data Handling
How Beffer collects, uses, and protects your data under UK GDPR. Your rights and how to exercise them.
What Happens After You Submit a Request
From confirmation to quotes to acceptance — here's exactly what happens after you submit a request on Beffer.
How to Quote and Get Paid on Beffer
How to review leads, submit quotes with your own payment terms, and get paid through Stripe Connect on Beffer.
How Beffer Payments Work
Beffer mirrors the supplier's payment terms. Understand how pro forma, staged, deposit, and account payments work, who the merchant of record is, and what your accountant needs to know.